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WORLDWIDE SHIPPING Login
Monday, May 28, 2018

Faq

DOMANDE GENERALI

How do I place my order ?

To shop on JPAERO.it is very easy and takes you few seconds. Click on the items you would to purchase, select your size and quantity then click on “ADD to Cart” button.
Continue through the cart by entering your shipping details and choosing your payment method.

Do I need to set up an account to place an order?

No, you can shop at JPAERO.it without creating an account.
However, register with us and you'll be able to enjoy the following benefits through your JPAERO.it account:

  • track your order status online
  • Request your return  directly from your account
  • Save your address and card details so you can shop even quicker next time
  • Manage your account details, address book and email preferences

To create an account, simply click on 'My Account” then  fill in your details.

Can I decide a specific day and time for delivery?

Delivery  times are 9am to 7pm, Monday to Friday .

Do the shipping costs include any possible tax, levy, customs duties?

Any possible tax, levy, expense or other duty provided for by the laws of the country in which the products are shipped and delivered are to be entirely borne by the Customers
Please contact your local customs office  to find out what kind of fees you can expect based upon the type of merchandise you wish to order before placing your order.

Can I return my order and get a refund?

If , for any reason, you are not satisfied with your order, you may return to JPAERO.it the purchased products without the need to give explanations and without any penalty.
To exercise the right of withdrawal please read carefully our Sales Policy .

Will I be refunded the full value of my order?

If your order has been sent to a destination within the EU, all sales taxes will be refunded with the exclusion of shipping charges .
Outside the EU, customs duties, sales taxes, shipping charges are non-refundable.

Is my personal information kept private?

Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this.
To register at JPAERO.it, we will need to know your name, mailing address and email address. When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order.
Please note that JPAERO.it may use your contact details to inform you of the latest arrivals from your favorite designers and fabulous new services via email. If you would prefer not to receive these updates, please email This email address is being protected from spambots. You need JavaScript enabled to view it.  .

How do I wash my JPAERO Tshirt?

We highly recommend to wash your tshirt cold (max 30°C/86°F). Do not blench  and dry low.
We also recommend to turn the garment inside out during washing and ironing.

If you have further queries regarding shopping on JPAERO.it, kindly write to us at This email address is being protected from spambots. You need JavaScript enabled to view it.   Our customer care executive will get back to you within 24 hours.

Shall I pay import duties or taxes?

Jpaero doesn’t know the amount of import taxes and duties, which are levied once your package reaches the country of the recipient.

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CONTACT US

JPAERO.it
Via Corridoni 35 - 20122- Milano-Italy
T/F (+39) 02 87398776
Email: info@jpaero.it
Skype: jpaero.it

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