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Wednesday, October 16, 2019

Terms and conditions of sale


Terms And Conditions Of Sale
The following General Seles Conditions govern the sale of merchandise by ELIPANARO di Elisa Panaro (EP), with Registered and Administrative Office in via Corridoni 35, 20122 Milano VAT no. 06492200966, registration in the Milan Chamber of Commerce under the Economic Administrative Register No. 1895134, which Customer is required to read before placing the order.

1. How to Execute a Contract
By placing the Orders, Customers declare to have fully accEPted the General Sales Conditions, to have read all the instructions which refer to the methods of payment and shipping and to have read all additional information available on www.jpaero.it web site, including information accessible through links.

We have made every effort to display as accurately as possible the image and the colours of our products that appear at the Site. As the actual colours you see dEPend on your computer monitor, however, we cannot guarantee that your monitor's display of any colour will be accurate


2. Price and Shipping costs
The price displayed is inclusive of Sales Tax applied with individual State and local regulations according to the State of your shipping address. Prices may change without notice. The Price does not include shipping costs, that amount will dEPend on the kind of delivery and the destination of the products. Any possible tax, levy, expense or other duty provided for by the laws of the country in which the products are shipped and delivered are to be entirely borne by the Customers.
All prices on our site are listed in EURO, and charged in EURO. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates shipping times.
Shipments in Italy are delivered within 24 to 48 hours from the time of sending. Shipments to the rest of the European Union take approximately three-four (3-4) full working days. Shipments to the rest of the world take approximately five-six (5-6) full working days. We do not Ship to P.O. Boxes

3. Delivery
Customer is required to check, when the goods are delivered by the carrier, that packing is whole and undamaged. Any damages must be immediately notified to the carrier who carried out the delivery. Once the Customer has signed the carrier's document he cannot place any claims about the exterior characteristics of what was delivered.

4. How to Purchase
To place an order for the purchase of one or more products on JPAERO.it web site , Customer must fill out the online order form , following the relevant instructions. Important: the Customer must have a valid e-mail address in order to enter into the contract of purchase with EP. Once the order has been placed, the Customer will receive an email containing the details of his order such as the main characteristics of each product ordered, price (including all applicable fees and taxes), the type of payment, shipping terms and delivery costs, the address where the ordered products will be sent, Customer email address.

This email is NOT an accEPtance of your order, just a confirmation that EP has received it. The Customer is required to check and correct possible input errors. Once the order information has verified as correct EP will process your order. EP may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that EP has not carried out your purchase order specifying the reasons thereof. If the products displayed on JPAERO.it web site are no longer available at the time of your last access or once EP has received your order form, EP shall inform you of the unavailability of the ordered products If the order form has been sent and the price has been paid for items that are no longer available, EP will refund the amount paid for those items.

5. Payments
Payment options include Credit Card, PayPal, Bank Transfer and Cash on Delivery (Italy only- additional cost of € 4.00 ) All types of payment will be remitted to ELIPANARO di Elisa Panaro (EP), who manages the online sales operations of the JPAERO.it. As soon as ELIPANARO has received your payment, your order will be processed. Orders paid using credit cards are processed faster than the alternative accepted payment methods..

6. Return and Refund - Right of Withdrawal
We want to make sure that you are completely satisfied with your purchase. If , for any reason, you are not satisfied with your order, you may return to EP the purchased products without the need to give explanations and without any penalty. To exercise the right of withdrawal please make sure to have been correctly satisfied all the following conditions : If the Customer has a “My Account” created on JPAERO.it web site, must fill out then submit the online Return Form within 10 (ten) working days from the date of delivery. If the Customer doesn’t have an account created on JPAERO.it web site, must notify, within 10 (ten) working days from the date of delivery, the intention to exercise the right of withdrawal by email to This email address is being protected from spambots. You need JavaScript enabled to view it. , or by fax number 0039 02/87398776 specifying date and number of the invoice and the item(s) the Customer wants to return. Return item(s) must be shipped back , within 10 (ten) working days from the date of delivery, with a copy of your invoice to the following address : Elipanaro - Customer Office Via Corridoni 35 20122 Milano Italy The good(s) purchased must be unused, unworn, unwashed, not damaged and with all original tags and labels attached. The good(s) purchased must be returned complete of all of its parts and accessories. The good(s) purchased must be sent in its original packaging and packed properly. Shipping charges for return of the goods are not charged to the Customer. Shipment, until certification that receipt by our warehouse has taken place, is under the entire responsibility of the Customer.


If all of these conditions, indicated above, are satisfied, EP will refund the value of the returned product(s), with the exclusion of shipping charges and customs duties, within 30 days of return of the goods. Refund times depend on the payment method used when purchasing. If all of these conditions, indicated above, are NOT satisfied, EP will inform you, by email, that you are not entitled to a refund. However, you will have the option to request within 30 (thirty) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by EP. If you do not request the return of your merchandise within said thirty-day period, EP will be entitled to dispose of such merchandise in its sole discretion.

6. Exchange
It is not possible to exchange one item for another once it has been purchased. If you are not satisfied with the product you have purchased, you can return it and receive a refund equal to its price.

7. Privacy Policy
EP aims to fully protect your privacy. To learn how EP handle your personal information please click on Privacy Policy link.

8. Applicable law and Dispute Resolution
This contract is governed by Italian Law. In the case of claims against EP arising from the Terms of Sale, EP agrees to adhere to the RisolviOnline mediation service. RisolviOnline is an online mediation service provided by the Chamber of Arbitration of the Milan Chamber of Commerce, by which reach a friendly agreement can be reached that is legally binding and can satisfy both parties, with the assistance of a qualified and impartial mediator, quickly and conveniently via the internet. The Customer is invited to visit www.risolvionline.com for more information on the regulation of the mediation service offered by RisolviOnline or to send a request for mediation.

Good buy

1.Terms and conditions of use site policies JPAERO.it


These general conditions govern access to the JPAERO.it web site and use of its services and contents.
Access to the JPAERO.it web site is open to everyone and free of charge. JPAERO.it web site is managed by EliPanaro di Elisa Panaro (Owner) with registered office in Italy, Via Corridoni 35, 20122 Milan (Italy) – VAT no. 06492200966, registration in the Milan Chamber of Commerce under the Economic Administrative Register No. 1895134.
Any person who accesses and/or uses JPAERO.it web site takes the capacity of "User" and accepts these conditions from the moment he first makes access and/or use. These shall apply irrespective to the General Sales Terms that govern the purchase of the products shown in the on-line catalogue of the web site.

All content included on JPAERO.it, such as, for example , artworks, images, pictures, music, sounds, videos, documents, drawings, figures, logos, graphics, is the property of ELIPANARO or its content suppliers and is protected by national and international copyright and other intellectual property laws. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, of all the contents present in the web site for commercial use is strictly prohibited. The User is free to display the contents of the site, print them, copy them and save them on the hard disk of his own computer or on another physical support under his own liability and exclusively for his personal and private use.


The User undertake not to transmit, disclose, send, notify or store information and other materials:
• indecent, defamatory, menacing, molesting, offensive, slanderous, sexually explicit;
• containing viruses and other elements that aim at damaging, intercepting or unduly using data, information, the physical and logical structures of JPAERO.it and its connected companies or third parties. The User, also, accepts not to
• register himself as a Customer using maliciously false or incomplete information;
• eliminate or modify materials or other information of other Users or of JPAERO.it;
• access protected site data or data he is not authorized to access and infringe the system or the site's security measures;
• use devices, software programs or other systems aiming at impairing or attempting to impair due operation of the site; attempt to decipher, decompile, disassemble or decode the software that composes or constitutes part of the site; Any illicit behaviour or behaviour that does not comply with these provisions shall be prosecuted pursuant to the law through the competent authorities.


JPAERO.it web site may provide hyperlinks to third party websites. The Owner do not operate, control, endorse or guarantee any third party websites. You agree that the Owner is not responsible for any content, services and/or products provided by any third party website. The Owner is not responsible for any practice followed by such third party website with respect to the collection and processing of personal data of their users.

The User is granted a limited, revocable, and nonexclusive right to create a hyperlink to any page of JPAERO.it so long as the link does not portray JPAERO.it or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any JPAERO.it logo or other proprietary graphic or trademark as part of the link without express written permission. Please contact the Owner for further information and license: This email address is being protected from spambots. You need JavaScript enabled to view it. .

6. Duration and modification of these conditions
JThe Owner reserves the right to modify these terms and Conditions of Use without prior notice. Any changes shall become effective immediately the first time they are published in the site and shall endure until the time new changes are made.

Update February 2013

7. Applicable Law
Italian law shall apply for relationships between the Owner and the User.

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Terms and Conditions

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Via Corridoni 35 - 20122- Milano-Italy
T/F (+39) 02 87398776
Email: info@jpaero.it
Skype: jpaero.it


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